All the vendor information you need: security, compliance, pricing, references and SLA — on one page. Download our RFP response and security whitepaper directly.
ISO 27001
security management (in certification)
EU-only
data hosting (AWS Frankfurt)
99.9%
uptime SLA with service credits
The topics procurement teams use to evaluate AI training vendors — and how LearnWize stacks up.
Data residency
EU-only (AWS Frankfurt, backup Ireland)
GDPR, Schrems II and sector-specific rules (government, healthcare) require personal data not to leave the EU.
Compliance & certifications
GDPR, standard DPA, ISO 27001 in certification, pen-test report on request
Your security officer needs verifiable documentation, not claims.
Integrations
SCORM 1.2/2004, xAPI, LTI 1.3, SSO/SCIM (Entra ID, Okta, Google)
Prevents shadow IT and ensures progress flows into existing systems.
Pricing model
Volume tiers per seat, no setup fee, no per-sector fee
Predictable budgeting; linear costs as you scale to more departments.
SLA & support
99.9% uptime, <2h P1 response, service credits, EN/NL support
Training is business critical during compliance deadlines — downtime costs fines.
Content ownership
Customer retains ownership of custom content; export right at contract end
No vendor lock-in; you keep your learning data on offboarding.
What your security officer wants to see — complete and verifiable.
AES-256 at rest, TLS 1.3 in transit, role-based access control, audit logs with 12-month retention. 2FA mandatory for admin accounts.
Primary AWS Frankfurt (eu-central-1), backup Ireland (eu-west-1). Full subprocessor list in our DPA; no transfers outside EU/EEA.
Standard Data Processing Agreement based on EU Model Clauses. Data subject rights workflow (export, delete, rectify) within 30 days.
Annual penetration test (report on request), vulnerability scans per release, incident response plan with 2-hour breach notification.
Everything you need for an informed decision — in one download.
learnwize
Download the complete vendor evaluation pack
ZIP · 5 documents
30 minutes to walk through all RFP questions, demo the security stack and provide an indicative quote.
The topics that come up most often in vendor evaluations.